It Doesn't Have to be Difficult: Resolving Conflicts at Work In-Person
Conflicts at work are inevitable. Competing interests, clashing personalities, generational differences, hybrid work, limited time and resources — all can lead to disagreements and strained relationships. So how do you approach those disagreements in a professional and productive way that ideally improves your work and your relationships?
In this talk, Harvard Business Review author and podcast host Amy Gallo combines management research and practical insights to provide a straightforward process for navigating tense interactions, whether it’s a conversation about differing work styles, an offensive comment made by a coworker, or something else. She will share how to:
- Understand the most common causes of conflict and your default reaction to conflict
- Assess your options for addressing a disagreement
- Engage in difficult conversations with empathy and compassion
- Develop a collaborative resolution
- Date:
- Friday, September 20, 2024
- Time:
- 10:00am - 11:00am
- Time Zone:
- China, Malaysia, Singapore (change)
- Location:
- Hive, Li Ka Shing Library Level 2
- Presenter(s):
- Amy Gallo
- Recommended for:
- SMU Administrative Staff SMU Faculty SMU Postgraduates
- Categories:
- Seminar
Registration has closed.